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Privacy Policy

At BuffBridge Custom, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect from users of our website (https://buffbridge.com/) and how we use, protect, and share that information. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information when you interact with our website, including but not limited to: Contact Information: Name, email address, phone number, and shipping address. Transaction Data: Details of products or services you purchase, payment information, and order history. Technical Data: IP address, browser type, device type, and other technical information to enhance your website experience.

2. Use of Information

We use the personal information we collect for the following purposes:
To process and fulfill your orders, including delivery and customer support.
To communicate with you regarding orders, promotions, and updates related to our services.
To improve our website, products, and services by analyzing user behavior and preferences.
To comply with legal obligations and resolve disputes.

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following cases: Service Providers: Third-party providers, such as payment processors and delivery services, who assist in the execution of our services. Legal Requirements: If required by law, we may share your information to comply with legal obligations or to protect our rights. Business Transfers: In the event of a business transaction (e.g., sale, merger, or acquisition), your information may be transferred to the new owners.

4. Data Security

We use industry-standard encryption to protect your personal information during transmission (via HTTPS protocol) and employ security measures to protect your data from unauthorized access, alteration, or destruction.

5. Your Rights

You have the right to: Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal obligations.
Opt-out: Unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails.

6. Cookies

We use cookies to improve your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and analyze website traffic. You can control the use of cookies through your browser settings.

7. Business Policies

We may collect personal data as necessary for business purposes, such as processing orders and providing customer support. Your personal information will be handled in accordance with our internal policies for order fulfillment, shipping, and returns.

8. Shipping and Returns

Shipping: We use Flash delivery services as the default shipping method. For alternative shipping methods, please contact our admin directly. Returns: Returns are accepted for defective products or products that are faulty from the manufacturer. Refunds will be issued only for issue

s related to manufacturing defects. Pre-order items can be canceled within 7 days for a refund of the deposit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

BuffBridge Custom
+66902998211
132/2 Cozy6, Ladprao, Bangkok
info@buffbridge.com